Privacy Policy

Welcome to master.aieduacademy.com, a learning platform operated by AI Edu Academy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website at https://master.aieduacademy.com. By accessing or using our site, you agree to the practices described in this policy.

Information We Collect

We collect information in the following ways:

  • Information You Provide Directly: When you register for an account, enroll in a course, subscribe to newsletters, or contact us, we may collect your name, email address, phone number, country, educational background, payment information (processed securely via third-party gateways), and any other details you choose to share.
  • Automatically Collected Information: When you visit our site, we may collect technical data such as your IP address, browser type, operating system, device information, pages viewed, time spent on pages, referring URLs, and cookie identifiers. This is done using industry-standard tools like cookies, local storage, and analytics services.
  • Cookies and Tracking Technologies: We use essential, performance, and functional cookies to ensure site operation, analyze traffic (via anonymized Google Analytics), and personalize your experience. You can manage cookie preferences through your browser settings or our cookie banner.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, maintain, and improve our platform and educational services;
  • Process enrollments, subscriptions, payments, and refunds;
  • Communicate with you about your account, course updates, announcements, and support inquiries;
  • Send administrative emails (e.g., password resets, policy updates) and, with your consent, marketing emails (e.g., course launches, learning tips);
  • Personalize content and recommendations based on your learning behavior and preferences;
  • Conduct internal analytics, research, and reporting to enhance educational outcomes;
  • Comply with applicable laws, regulations, and legal obligations.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who help us operate the platform (e.g., hosting, payment processing, email delivery, analytics). These providers are contractually obligated to protect your data and use it solely for the purposes we specify.
  • Legal Compliance: If required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of AI Edu Academy, our users, or others.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where personal information may be transferred as a business asset. We will notify you via email or prominent notice on our site prior to any such transfer.

Data Security

We implement appropriate technical and organizational measures—including encryption (HTTPS), secure authentication, regular security assessments, and access controls—to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no system is 100% secure, we continually review and update our safeguards in line with industry best practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, enrollment and transaction records may be retained for tax, accounting, and compliance purposes for up to seven years. You may request deletion of your account and associated data at any time via support@master.aieduacademy.com, subject to legal and operational constraints.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including the right to:

  • Access, correct, or update your personal information;
  • Request deletion of your data (subject to exceptions);
  • Object to or restrict certain processing activities;
  • Withdraw consent (where processing is based on consent);
  • Receive your data in a portable format;
  • Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at support@master.aieduacademy.com. We will respond to verified requests within 30 days, as required by applicable law.

Children’s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted at /privacy-policy. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact our Data Protection Officer or support team at support@master.aieduacademy.com. We will respond to all legitimate inquiries within a reasonable timeframe.

Last updated: August 17, 2026

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